I'm ready to publish results with a SMARTpool reagent and the journal is requiring sequence. Can I get sequence information for my past orders of SMARTpool siRNA reagents?
In most cases, the sequence information was provided on the Product Transfer Form that was shipped along with the product. If these documents cannot be located, you may request an electronic copy of the order documents.
To initiate your request, email Ts.firstname.lastname@example.org with at least two of the following three fields to verify your purchase and protect your order privacy.
1. Order number
2. SMARTpool Catalog number(s)
3. Customer name associated with the order
siRNA library orders must also include the Lot number (can be found on plate label, plate layout file, and product transfer form).